How many digital communications tools can you name? Surely, this list includes but isn’t limited to email, SMS, phone calls, Facebook Messenger, Whatsapp, LinkedIn, Twitter, and conference calls. With technology evolving at an incredibly fast pace, this trend can only continue.
Choosing the right communication tools depends on the tasks at hand, as well as on the type of message you want to communicate. It can also depend on the actual location of the parties involved in the communication. When sitting at your desk, you may want to use different means than when you’re on the move or working from a remote location.
How to Choose the Right Communication Tools for Your Business
The following tips will allow you to gain a better understanding of the advantages and drawbacks of the different digital communication tools, in order to make the best choice for your business.
Phone (Desk Phone or Mobile)
The phone is best for communicating ideas or for long discussions on various topics. It has a rather personal touch and it allows you to express your ideas with more clarity than other means of communication. It also enables you to clarify points that could generate misunderstandings. Also, the …